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Below are the most frequently asked end user questions in the following categories:
General questions
When install fluxDVD on my PC I get a message saying that I have to install a DVD Player or AC-3 filter
To play a fluxDVD file on your PC you need to have a DVD Player or AC-3 filter installed.
When I want to burn with fluxWMV I get a message saying that I have to install a DVD Player or AC-3 filter
To use fluxWMV for burning a DVD from a WMV file you need to have a DVD Player or AC-3 filter installed.
Questions about issues burning or watching DVDs
My burned DVD does not play in my DVD-Player
Make sure your DVD Player and the DVD media are compatible as well as the DVD media you are using must be compatible with the used DVD Burner.
If you are not sure can can try out a free fluxDVD sample before you purchase a fluxDVD online.
I get a write error during recording to DVD
Probably the DVD media you are using is not compatible with your DVD burner. Try a different media brand or media type.
When I view my burned DVD the picture is somehow strange. This appears at different positions in the movie.
Probably your DVD-Player has problems reading your DVD media. Try to reduce the write speed or use a different media brand or media type.
Questions about DRM and copy protection
What copy protection is used for the burned DVDs?
The copy protection to be used is specified in the DRM license. Currently supported is SecureBurn and recordable CSS. SecureBurn is the preferred choice for home burning since it requires no special hardware and special recordable DVDs and has a higher playback compatibility than recordable CSS. Recordable CSS is mainly used for Kiosk systems..
Are there any known compatibility issues with SecureBurn DVDs ?
No. SecureBurn DVDs are 100% compatible with every soft- or hardware DVD Player that can read recordable DVDs and independent quality verification tests have been performed to verifiy this.
Are there any known compatibility issues with Recordable CSS?
Recordable CSS requires special burners and rspecial recordable DVDs. Compatibility testing carried out by the DVD Forum shows some compatibility problems, mainly on DVD Recorders.
How about using SecureBurn and Recordable CSS together ?
In case the hardware supports Recordable CSS it is no problem to use SecureBurn and Recordable CSS together for the same DVD.
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